The Pier Hotel Kaikoura is located in an area which affords it views out over the bay. Some of the more popular activities in this region include whale watching, scuba diving and seal watching. From the hotel itself, guests can catch sight of the friendly groups of dolphins playing out in the waters of the bay. The Pier Hotel Kaikoura operates a courtesy shuttle which provides guests transportation to and from town.

The rooms at the Pier Hotel Kaikoura are provided with modern amenities.

The Pier Hotel Kaikoura contains a restaurant on the premises which serves a varied menu. The facility makes an effort to include as much local food as possible in its selections and, to that end, the menu does change with the seasons. The hotel is set in an historic structure which was formerly located in a different area but which was moved to its present location in the last 10 years.